CLIENT RESULTS

Client Results

Canning Consulting achieves impressive results for clients in a range of industries by helping them address challenges, identify new opportunities and efficiencies, and re-focus on their most profitable channels. Here are some recent success stories.

Canning Consulting achieves impressive results for clients in a range of industries by helping them address challenges, identify new opportunities and efficiencies, and re-focus on their most profitable channels. Here are some recent success stories.

HOMELESS CHARITY



The Board of Directors were unsure if their governance practices were serving the organization well. We performed an audit via confidential one on one interviews and a fulsome report back to the Board that highlighted multiple areas for improvement. THE RESULTS was a deeper appreciation of the need to be intentional around their practices and the need to build a plan to close the gap between current and best practices.

INSURANCE



The board of directors for this insurance underwriter needed to focus on the future and act as stewards, not just managers. We developed and rolled out a governance process that helped them shift from troubleshooting daily issues to becoming future oriented. THE RESULTS enabled the board to manage regulatory requirements and monitor the CEO effectively. Within two years, they were spending 20% of their time on long-term strategy.

TELECOMMUNICATIONS



This telecommunications company needed to increase profits on their B2B products. We reviewed their service delivery at 18 outlets across Canada, and decided to centralize three key customer-facing services. THE RESULTS included a decrease in operating costs per business unit, a significant improvement in service revenues, a 30% higher dollar amount per work order, and an increase of 35% on sales of single unit devices within a year.

CORPORATE TRAVEL



The Directors at a global travel company needed to refresh their approach in order to meet changing market dynamics. After leading a visioning and strategic planning exercise, we launched a new specialty brand and service structure to address a higher-value clientele. THE RESULTS included a 20% increase in the number of RFPs this company has been invited to tender and an additional $50M in new business worldwide within the first 18 months.

HOMELESS CHARITY



The Board of Directors were unsure if their governance practices were serving the organization well. We performed an audit via confidential one on one interviews and a fulsome report back to the Board that highlighted multiple areas for improvement. THE RESULTS was a deeper appreciation of the need to be intentional around their practices and the need to build a plan to close the gap between current and best practices.

INSURANCE



The board of directors for this insurance underwriter needed to focus on the future and act as stewards, not just managers. We developed and rolled out a governance process that helped them shift from troubleshooting daily issues to becoming future oriented. THE RESULTS enabled the board to manage regulatory requirements and monitor the CEO effectively. Within two years, they were spending 20% of their time on long-term strategy.

TELECOMMUNICATIONS



This telecommunications company needed to increase profits on their B2B products. We reviewed their service delivery at 18 outlets across Canada, and decided to centralize three key customer-facing services. THE RESULTS included a decrease in operating costs per business unit, a significant improvement in service revenues, a 30% higher dollar amount per work order, and an increase of 35% on sales of single unit devices within a year.

CORPORATE TRAVEL



The Directors at a global travel company needed to refresh their approach in order to meet changing market dynamics. After leading a visioning and strategic planning exercise, we launched a new specialty brand and service structure to address a higher-value clientele. THE RESULTS included a 20% increase in the number of RFPs this company has been invited to tender and an additional $50M in new business worldwide within the first 18 months.