Lots of executives and front line managers fail to develop some basic soft skills that will contribute to better outcomes for their employer. In the next few blogs I will raise some ideas around these kinds of skills.
The first in line is listening.
Read what Bernard Ferrari an alumnus of McKinsey’s Los Angeles and New York offices, and now currently the chairman of Ferrari Consultancy has to say:
Good listening—the active and disciplined activity of probing and challenging the information garnered from others to improve its quality and quantity—is the key to building a base of knowledge that generates fresh insights and ideas. Put more strongly, good listening, in my experience, can often mean the difference between success and failure in business ventures (and hence between a longer career and a shorter one). Listening is a valuable skill that most executives spend little time cultivating.
The next few blogs I will share some thoughts and observations around these kinds of skills and their applicability in managing business development opportunities.